The Hotel Windsor - Melbourne

We love old buildings and the heritage they generate. This hotel has so much character even if the floor boards creak.

As a retired hotelier I feel qualified to comment. The Cricketers Bar badly needs to remove an offensive odor as you enter from the internal door. It smells of mouldy beer. We watched patrons "pull faces" as they entered the room and their first smell.

The anbiance and atmosphere. Staff were helpful and friendly.

Nothing - all good!

Its a great central location to the centre of Melbourne

Old world charm. Friendly, helpful staff. Great location; at the "Paris end" of Melbourne, close to lots of up market shopping, great restaurants and theatres.

enjoyed the experience and will definitely be returning.

Beautiful old classy hotel with staff that love her!

The old world atmosphere, but best of all the very friendly and helpful staff.

Airco is outdated and doesnt work that well.

Staff were incredible!. Walked past this place for years, but never really gave it a thought. Beautiful victorian facade, comfy, classy.. In fact booking anther 2 nights for our return trip.

Service was excellent and very close to everything including the free city circle tram which could take you anywhere around Melbourne central. Also just outside was the parliament train station.

Room was a little too hot and the noise of the lift (we think) going up and down was a little annoying as it seemed to be right outside our room.

Bieng my girlfriends birthday Booked in for the High Tea Sundal 3.30.Arrived about 2.30 to get changed etc but room not ready.Lady in queue deside me told the same & room found but I decided not to wait a fuss.After n word when people well seated at High Tea my friend approached a diff counter((as we hadnt been rang on mobile as advised ) & was given key being told it had been there for some time !!

it was chosen for location .we are very pleased we made the choice as the staff we excellent the room was perfect the hotel was something else.

old style luxury at its very best

The staircase is beautiful.

The emphasis is on the things that don't matter. The charges for everything are excessive: $35 for a breakfast when a full breakfast around the corner is about $15, $40 for overnight parking when there is free parking in the street, charging for internet access. The attitude of the staff seemed to be that it was impolite to discuss money: just accept what they charge! The traditional room is not particularly special and the water temp in the shower was very difficult to regulate. Overall, in spite of the refurbishments, the hotel is still looking a little shabby.

The hotel room had been freshly painted which triggered my asthma, the duty manager was very helpful and upgraded us to a stunning room without any incurred charges.

I am not a big fan of doonas/quilts, as they cannot be adjusted for your own body temperature comfort. A couple of blankets in the wardrobe to use in lieu would have been welcomed.

Well presented hotel with pleasant friendly staff always happy to assist. Room was on the small side but adequate for our needs and clean. There is a selection of pillows to choose from which we found beneficial.

We were given a room on the first floor at the back of the hotel which proved to be our only unpleasant experience. Deliveries and bin collections are done out of a loading bay at the rear of the hotel and we were woken at some stage every night with bins being emptied of bottles or pallets being stacked or other loud banging noises.

The room was stunning; large, impeccably furnished and comfortable. It was our anniversary, and the staff went out of their way to make it special.

Amazing building and furnishing, we stayed in a junior suite which was just beautiful. Staff incredibly friendly and accommodating, could not have asked for more.